This website is owned and operated by Rank & Sugar. Your use of our website represents your agreement to our term and conditions and you are therefore subject to the following them. We reserve the right to modify this notice at any time. We recommend you read the terms and conditions when visiting our website.

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1. Pricing

All prices are in USD. We strive for our prices to be as accurate and current as possible. We reserve the right to adjust our prices at any time. All orders placed within Tennessee will have state tax added on. International orders are subject to Customs import duties and taxes. These are based on your country’s controls and regulations and the value of the order. This is the responsibility of the customer. These fees are collected at the time of delivery and the customer will be notified by the courier to make the payment prior to receiving goods.

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2. Product Descriptions

We aim to describe our products as accurately as possible on our website. We do not guarantee that any product will be an exact reproduction of the images as they are all handmade and one of a kind. We do not guarantee that any single image reflects the full design of the product. Rank & Sugar reserves the right to correct errors and oversights. Please reach out if you have any queries or hesitations.

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3. Orders

We try to keep our website product listings current, but there is no guarantee to the availability of any product advertised on our website. When placing an order, we require your full name, delivery address, email address, and payment details. Please visit our privacy policy to understand how we protect your information. We hold the right to process or reject any order placed through our website.

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4. Custom Orders
If you are interested in placing a custom order, please reach out to us through email or social media and we can get started. Any piece on our website can be customized to your liking. Custom orders are prepaid before production.

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5. Shipping & Returns

Shipping can take up to 4 weeks as most items are made to order. We are not accepting returns at this time. We do our best to make sure you are happy with your purchase, please reach out to us if we need to make anything right.

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6. Contact Form
By submitting a form via 'Contact' you will be automatically added to our mailing list. You may unsubscribe at any time.

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